The company Quality Policy states:\r\nHGH International manufacture and supply a wide range of Ophthalmology, Dental and Hair Transplant instruments, principally for the commercial markets, in all over the world. The focus of the company activities at all times is total customer satisfaction, and to achieve that we will:\r\nContinually work towards improving our manufacturing processes and products so that we meet the requirements of our customers and for the continued profitability of the company.\r\nEnsure our employees are trained and competent for the work they perform.\r\nContinually strive to reduce the product return rate or customer complaint rate to zero.\r\nStrive to deliver on time for all customers.\r\nComply with and continually improve the effectiveness of our quality management system.\r\nThis policy is basic to the Workspace plan for its operation and future development, and all employees at all levels are encouraged to share in the responsibility for achieving this result.\r\n\r\nWarranties:\r\nThe company standard product guarantee warrants its products to be free from faults in workmanship and materials.
